Our Service

Heat pump design and installation: We can design and install Ground source, Air source, and Hybrid heat pump systems that can reduce your carbon footprint and save you money on your energy bills.  We will ensure that each system is tailored to the specific needs of your home.

As MCS accredited installers, we can apply for the BUS grant for eligible clients.

Certified by the Microgeneration Certification Scheme (MCS), we adhere to high standards in installing renewable energy systems. The Boiler Upgrade Scheme (BUS) grant offers financial assistance to homeowners for installing energy-efficient heating solutions. By applying for this grant on behalf of our clients, we help reduce the initial costs of upgrading their heating systems, making sustainable energy more affordable.

Summary of heat pumps

Heat pumps are versatile devices that can significantly reduce energy costs and carbon footprints. By harnessing the natural heat present in the environment, they provide a sustainable alternative to conventional heating and cooling systems.

Heat pumps work by transferring heat from one place to another. During the colder months, they extract heat from the outside air, ground, or water, and transfer it indoors to warm the home. Conversely, in the warmer months, they reverse the process, removing heat from the interior and releasing it outside to cool the home. This dual functionality makes heat pumps an efficient choice for year-round climate control. They operate using electricity and can be integrated with existing heating emitters such as radiators or underfloor heating, offering flexibility in home applications.

A utility room features several cylindrical water tanks, pipes, and valves against a black painted wall. The ceiling has a bare light bulb. The setup appears to be part of a heating or water system installation.

How heat pumps work

Heat pumps generate heating and hot water by using environmental energy. They extract thermal energy from the air, ground, or a local water source, and then convert this energy to provide heating and hot water for a home.

Diagram showing a heat pump system: energy from air, ground, or water enters the evaporator, moves through the compressor to the condenser, then heats the house. Electric energy aids the process. Includes an expansion valve for regulation.

Explainer video from Stiebel

The benefits of heat pumps

  • Heat pumps offer numerous and impactful benefits.
  • Proven technology widely used in Europe for decades.
  • Lower running costs and reduced carbon emissions compared to traditional systems when installed appropriately.
  • Seamless integration with existing systems such as solar energy panels and electric battery storage.
  • Require very low maintenance:
  • No regular flue checks unlike gas and oil boilers.
  • No need for a fuel tank or flue, simplifying installation and reducing space requirements.

Ability to provide both heating and cooling, ensuring year-round climate control with models that include a cooling option.

Air source heat pump

Air source heat pumps are among the most common types used in residential settings.

These devices absorb heat from the outside air, even when temperatures are low, and upgrade it to a higher temperature to heat your home. They are relatively easy to install and can be used in conjunction with various heating systems. Despite requiring electricity to operate, air source heat pumps are highly energy-efficient, often delivering three to four units of heat for every unit of electricity consumed. This remarkable efficiency makes them a cost-effective solution for reducing household energy bills and minimizing environmental impact. For further information see our ‘Guide to Air Source (tab)

Modern house exterior with a wooden front door and large glass window. A white heat pump unit is placed near the entrance beside a round, green potted plant. The house is surrounded by a well-maintained lawn and small garden.

Ground Source Heat pumps

Ground source heat pumps, also known as geothermal heat pumps, utilize the thermal energy stored in the earth to provide heating and cooling. They operate by circulating a fluid through a loop of pipes buried in the ground. This fluid absorbs heat from the ground during winter and transfers it indoors. In summer, the process is reversed, and excess heat from the home is dissipated into the cooler ground. Ground source heat pumps are highly efficient and can offer substantial savings on energy costs. For further information see our ‘Guide to Ground source heat pumps’

A clean, modern utility room features a water heater and boiler against a beige wall. Gardening tools and a watering can are neatly organized on hooks. A door opens to a green garden outside, allowing natural light into the space.

Our Reviews

Robert Harris
19:39 28 Nov 24
Recently moved to the area and the previous owner of our Cottage recommended Matt to look after and service the oil boiler. Excellent! Punctual, friendly and did a great service job. Helped us to understand our heating.
sam rogers
19:10 20 Nov 24
What a 1st class service! Every service and installation we have had has been a wonderful experience from start to finish. Amazing workmanship and skill, complemented with politeness and tidiness at the end of each day. We highly recommend this company. Simply the best
Philip Thorne
07:36 06 Nov 24
I can’t rate this company highly enough. We were recommended to use them. Matt answered our calls promptly and arrived quickly and when he said he would. He is extremely knowledgeable and explained what he needed to do so that I understood. He repaired our system and serviced our boiler. It has taken us years to find a good plumber and I most definitely will use him moving forward.
Louise Muller
08:22 18 Oct 24
Worked with Matt and the team for around 12 years at this point on everything from our big refurb to leaky taps. Nothing but good things to say - friendly, efficient, knowledgeable and reliable. Very much recommended 😊
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